CMC Behaviours Framework
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CM&C’s Customer Commitment (our Charter) articulates our promise to our customers and demonstrates what they can expect when dealing with us. To affect real change, we need a workforce actively engaged in improving how we do business with customers, and each other.
Our Behaviours Framework will underpin our Customer Commitment providing the 'how' we will deliver on our promises. Your input is vital in the development of our agreed behaviours to ensure CM&C builds a strong customer-centric culture.