Office of the Official Secretary - 2025-2026 Client Satisfaction Survey

The Office of the Official Secretary to the Administrator is seeking your feedback on interactions with us during 2025-26. Your input will help us understand what we are doing well, identify areas for improvement and enhance services we provide.

The Office of the Official Secretary to the Administrator supports the Administrator of the Northern Territory in carrying out their statutory, ceremonial and community duties.

The survey will close on 10 August 2026. Thank you for taking the time to participate.

Which of the following best describes you? Please select one option.

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Internal stakeholder

External stakeholder

Ministerial stakeholder

How satisfied were you with the effectiveness of our communication?

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Please rate your satisfaction by selecting one of the following:

Very satisfied

Satisfied

Partly satisfied

Not satisfied

How satisfied were you with our response to your feedback and concerns?

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Please rate your satisfaction by selecting one of the following:

Very satisfied

Satisfied

Partly satisfied

Not satisfied

How satisfied are you with the timeliness of the services provided?

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Please rate your satisfaction by selecting one of the following:

Very satisfied

Satisfied

Partly satisfied

Not satisfied

Overall, how satisfied are you with your experience with the Office of the Official Secretary?

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Please rate your satisfaction by selecting one of the following:

Very satisfied

Satisfied

Partly satisfied

Not satisfied

Do you have any additional feedback or comments? Please provide them below.

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