Protocol NT - 2025-2026 Client Satisfaction Survey

Protocol NT is seeking your feedback on interactions with us during 2025-26. Your input will help us understand what we are doing well, identify areas for improvement and enhance services we provide.

The Protocol unit plays a key role in enhancing the growth of the Northern Territory and its stakeholders through facilitating the interaction of Northern Territory Government officials with a broad range of local, interstate and international stakeholders.

The survey will close on 13 August 2026. Thank you for taking the time to participate.

Which of the following best describes you? Please select one option.

* required

Internal stakeholder

External stakeholder

Ministerial stakeholder

How satisfied were you with the effectiveness of our communication?

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Please rate your satisfaction by selecting one of the following:

Very satisfied

Satisfied

Partly satisfied

Not satisfied

How satisfied were you with our response to your feedback and concerns?

* required

Please rate your satisfaction by selecting one of the following:

Very satisfied

Satisfied

Partly satisfied

Not satisfied

How satisfied are you with the timeliness of the services provided?

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Please rate your satisfaction by selecting one of the following:

Very satisfied

Satisfied

Partly satisfied

Not satisfied

Overall, how satisfied are you with your experience with Protocol?

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Please rate your satisfaction by selecting one of the following:

Very satisfied

Satisfied

Partly satisfied

Not satisfied

Do you have any additional feedback or comments? Please provide them below.

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